Sandy Harshaw-Irvin, BC-HIS
Board Certified Hearing Instrument Specialist
Hi! I’m Sandy! I have dedicated 30 years to providing hearing health care to our patients at Hearing Aid Institute. I was honored to become our Regional Manager for the State of Montana in 2012. I work mostly out of our Great Falls office and the Hi-line. I have had the privilege of going with the Starkey Foundation on one of its missions to Mexico. It is a life changing event and wish everyone could experience it for themselves. I have raised two beautiful daughters; the oldest is now working with us which makes 3 generations; the youngest is in college. I have a wonderful husband and 2 step daughters. I am involved in Awana and piano playing for church and have been a 4-H leader in my community for over 15 years. I look forward to helping you “Hear the Beauty of Life”!
Hi I’m Melissa, but you can call me Missy. I am a native Montanan, proudly born and raised in Great Falls. I’ve worked with the geriatric community in some capacity since 1987. In 2007 I was offered the amazing opportunity to work for Hearing Aid Institute. Knowing from my experience how hearing aids improve people’s lives, I jumped at the chance to work in this industry. I did leave for a couple of years but now I’m back, and I am tremendously excited, eager and committed to saving hearing lives. I love the fact that we are restoring quality of life to our clients through our NuEar instruments, products and most importantly our service. In my off time, I am very fortunate to share my life with my best friend and awesome hubby Richie and our blended family of 4 wonderful kids and 9 phenomenal grandchildren that keep us very busy! And we love every minute of it!
Patient Services Coordinator
Hi I’m Autumn, Even though I wasn’t born here I consider myself Montanan. I was raised in Great Falls basically my whole life. I joined the Hearing Aid Institute family in January of 2015. I fully enjoy my job. I love working with and helping such amazing patients. In my spare time I love spending time with my wonderful husband and my two beautiful Children. Together we enjoy camping, fishing and hunting, basically anything outdoors.
Amazing customer service. Sandy is caring, attentive,and knowledgeable. Autumn is attentive and kind with her follow ups. The best place for your hearing needsVirginia Person, on Google
The staff are caring, wonderfully supportive ,and patient with those who are getting hearing aids for the first time.Sandra Bearchum, on Google
Sandy was great! She was really informative, and was really through when explaining things to me. A great experience! I would highly recommend this place!Kallie Dess, on Google
I have worn hearing aids for 40 years. Needless to aay, I have a lot of experience with various providers. Hearing Aid Institute in Great Falls are great! Their staff/owners are professional , knowledeable, friendly, and provide everything you need from hearing testing, to fitting and adjustments, to helpful options...susan Nelson, on Google
Both of us (husband and wife) wear hearing aids, and have had excellent service from the entire staff. If I need something quickly and drop in, Autumn, the receptionist, tries her best to get me what I need and usually succeeds. Great service, knowledgeable and friendly.MJ &/or Mike Ahrendes-Dalton (MJ), on Google