Hi I’m Melissa, but you can call me Missy. I am a native Montanan, proudly born and raised in Great Falls. I’ve worked with the geriatric community in some capacity since 1987. In 2007 I was offered the amazing opportunity to work for Hearing Aid Institute. Knowing from my experience how hearing aids improve people’s lives, I jumped at the chance to work in this industry. I did leave for a couple of years but now I’m back, and I am tremendously excited, eager and committed to saving hearing lives. I love the fact that we are restoring quality of life to our clients through our NuEar instruments, products and most importantly our service. In my off time, I am very fortunate to share my life with my best friend and awesome hubby Richie and our blended family of 4 wonderful kids and 9 phenomenal grandchildren that keep us very busy! And we love every minute of it!
Patient Services Coordinator
Hi I’m Autumn, Even though I wasn’t born here I consider myself Montanan. I was raised in Great Falls basically my whole life. I joined the Hearing Aid Institute family in January of 2015. I fully enjoy my job. I love working with and helping such amazing patients. In my spare time I love spending time with my wonderful husband and my two beautiful Children. Together we enjoy camping, fishing and hunting, basically anything outdoors.
I went in with a hearing aid that was not working I purchased in another state. Autumn and Melissa greeted me like an old friend and they checked to see if my aid could be repaired. It could not so I made an appointment. They got me right in to...Tom Ellis, on Google
I am very happy with the service and hearing aids I have purchased from them. I would definitely recommend them to anyone who has experienced hearing loss.Joseph Neff, on Google
Autumn helped us find the new office as well as cleaned our hearing aids. Always get good service at this office.Barbara Borutzki, on Google
Autumn and Mellissa rushed to help my 93 yr old Mom get her first hearing aids before she flew out of state to be with family. They were kind , patient and very knowledgeable. The hearing aids truly changed Mom’s life for the better! We wish we would have gone...Trudy Walker, on Google