Our Staff

Eric Sivanish, HIS

Eric Sivanish, HIS

Hearing Instrument Specialist

Eric Sivanish graduated from Eastern Washington University in 2005 with a Bachelor of Arts Degree in Education. Soon after, Eric returned to college to pursue a degree in Hearing Instrument Science, which he received in 2010. He chose to change professions to better provide for his family. Eric and his family moved from Spokane Washington to the beautiful Flathead Valley to work with Rocky Mountain Hearing Aid. In 2022, Eric and his family relocated to Helena Montana to be near his family. He enjoys playing a crucial role for those on the journey to better hearing and advocating for all who struggle with untreated hearing loss.

Melissa Greenwood

Melissa Greenwood

Audio Technician

Hi I’m Melissa, but you can call me Missy. I am a native Montanan, proudly born and raised in Great Falls. I’ve worked with the geriatric community in some capacity since 1987. In 2007 I was offered the amazing opportunity to work for Hearing Aid Institute. Knowing from my experience how hearing aids improve people’s lives, I jumped at the chance to work in this industry. I did leave for a couple of years but now I’m back, and I am tremendously excited, eager and committed to saving hearing lives. I love the fact that we are restoring quality of life to our clients through our NuEar instruments, products and most importantly our service. In my off time, I am very fortunate to share my life with my best friend and awesome hubby Richie and our blended family of 4 wonderful kids and 9 phenomenal grandchildren that keep us very busy! And we love every minute of it!

Autumn Schrock

Autumn Schrock

Patient Services Coordinator

Hi I’m Autumn, Even though I wasn’t born here I consider myself Montanan. I was raised in Great Falls basically my whole life. I joined the Hearing Aid Institute family in January of 2015. I fully enjoy my job. I love working with and helping such amazing patients. In my spare time I love spending time with my wonderful husband and my two beautiful Children. Together we enjoy camping, fishing and hunting, basically anything outdoors.

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Customer Reviews

Corrected my problem and now will wear my hearing aids like a good girl. It was an easy fix. Thanks for the support. ☀️

Carolyn Miller, on Google

Gentleman was knowledgeable. I was apprehensive because I know hearing instruments are expensive however the gentleman was thorough about the screening process. Recommended the best possible service for my needs. Thank you 😊

Joli Buckley, on Google

During the purchase my hearing aids were guaranteed to be satisfactory or my money back. They turned out not to be satisfactory because of an ear formation that I have. My cost was reimbursed without question.

Paul Pacini, on Google

Recently visited for a hearing evaluation. Nothing but good things to say. Eric Sivanish was extremely patient answering all of my questions and helping me figure out some confusion with Tricare. Super clean and comfortable environment, warm greeting. Felt like the evaluation was thoroughly thorough and Eric took the time...

Amber Moore, on Google

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